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Request for Penalty Fee Reimbursement

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Effective June 22, 2018 Penalty Fees, as a result of Late Payment or Shut-off for Non-Payment, will no longer be waived by staff. If an Account Holder is persistent in asking that a fee be waived they can speak with the Superintendent. If the Account Holder still persists that the fee be waived, they must first pay the fee, then request a reimbursement of the fee by appearing in person at a regularly scheduled monthly Board of Directors meeting and stating the reason for reimbursement. In order to request a Penalty Fee Reimbursement, that was as a result of Late Payment or Shut Off for Non-Payment, the account holder must: 1. Complete this form. 2. Attend a Board of Directors meeting in person to state the reason for the reimbursement (Meetings are held on the third Thursday of every month at 10:00 am at the CHWA office unless otherwise noted). 3. This form must be received by CHWA within sixty days of the date the fee was paid.
Source of Fees to be Reimbursed
Find dates of upcoming Board Meetings under "About Us" then "Board Meetings"
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