Charlotte Harbor Water Association (CHWA) will reopen its lobby on Monday, February 13th. The office drive thru will be open from 8:30 a.m. until 4:30 p.m. and the Lobby will be open from 9:00 a.m until 4:00 p.m., Monday through Friday. CHWA has taken precautions to minimize health risks for members and employees, including:
- Face coverings will be available, if needed, in the lobby at the entrance.
- Hand sanitizing stations are available for members’ use before and after meeting with a customer service representative.
- Members are encouraged to conduct co-op business through our website, or over the telephone.
- Do not enter if you feel sick.
- Payments can be made at our self-service kiosk.
- Customer Service Representatives are available for problem resolution.
CHWA continues to monitor updates and new guidelines on COVID-19 from the Florida Department of Health. We will continue to adapt as needed to provide you with the best service possible. Should you have a question about your account, give us a call at (941) 625-2288 option 0, and a customer service representative will assist you.